Setup guide

From zero to your first tracked delivery

The whole setup, step by step. Most teams are live the same morning — and customers notice on the very first route.

Total time: about 30 minutes of active work

  1. 1

    Create an account and pick a plan

    Hit “Get started”, choose the plan that matches your fleet size, and enter your company name and email. No lock-in — switch plans anytime.

    • Company name and country
    • Choose Start, Vekst or Pro
    • Your own login is created at the same time

    Not sure which plan? Pick by today's vehicle count — upgrading takes a minute the day you grow.

  2. 2

    Brand the tracking page

    Under Settings, upload your logo and pick your brand color. That's what customers see when they open the tracking link — your brand, not ours.

    • Logo and brand color (white-label)
    • Default language for notifications
    • Timezone and country (drives address search)
  3. 3

    Register your vehicles

    Go to Vehicles and add each van with a name or plate number. Vehicle count follows your plan.

    • “New vehicle” — a name like “Van 1” or the plate
    • The vehicle appears on the fleet map right away
  4. 4

    Invite your drivers

    Under Team, send an email invitation. The driver clicks the link, sets a password and adds the driver app to their home screen — done. Drivers only ever see their own routes.

    • Team → “Invite” → the driver's email
    • The driver is ready in 2 minutes
    • App installs straight from the browser — no App Store

    Driving yourself? Skip this — the owner can be a driver too.

  5. 5

    Enter today's deliveries

    Create a new route and add stops however suits you: upload CSV/Excel (columns are recognized automatically), paste addresses from an email, or search manually with autocomplete.

    • Routes → “New route” → pick vehicle and driver
    • Import: CSV/Excel, paste, or manual search
    • Every address is geocoded onto the map

    The one field that matters most: the customer's email (or mobile) on each stop. That's what links the right customer to the right parcel — and sends them the tracking link automatically.

  6. 6

    Optimize and activate tracking

    One button computes the best driving order and shows the time saved. Then hit “Activate tracking” — every customer gets their tracking link by email, with the delivery window straight into their calendar.

    • “Optimize” — before/after in minutes and km
    • “Activate tracking” — all customers notified automatically
    • No links to send by hand
  7. 7

    The driver drives

    In the driver app, the driver taps “Start route”. The next stop is always on top with Navigate, Delivered and Exception buttons. GPS is only tracked between start and finish — with a visible indicator.

    • “Start route” — tracking on, customers see the van
    • “Delivered” with optional proof-of-delivery photo
    • Works offline — the queue syncs when coverage returns
  8. 8

    Watch it — and let it learn

    The dashboard shows every vehicle live, per-route progress and delay alerts. After each route the stats update — and the system tunes its stop times, so delivery windows get sharper week by week.

    • Live fleet map
    • Punctuality, delivered per day, exceptions
    • Estimates improve on their own

That's it 🎉

From here the routine is: import today's stops, hit optimize and activate — Framme does the rest. Customers get answers before they think to ask.

Ready to set up your company?

No lock-in. First route ready in under two minutes.

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